Privacy Policy

The Guestroom considers it important that personal data is handled responsibly and safely. Below you can read about our principles and the way in which we handle personal data.

Privacy statement and disclaimer

The General Data Protection Regulation (GDPR) sets out how organizations should deal with personal data. In the Netherlands, the GDPR is referred to as the AVG or Algemene Verordening Gegevensbescherming.  You can always contact us if you have any questions.

 

The Guestroom

The Guestroom is a private apartment on the ground floor of Linnaeusparkweg 45, 1098CP Amsterdam.

 

Privacy declaration

The Guestroom handles your personal data with care. We only process and use personal data for which we have received explicit permission. In this privacy statement we explain how we deal with this. Do you have any questions about the processing of your personal data? Send an email to info@theguestroom.nl.

 

How long we keep your data
We store personal data in accordance with the legal retention periods and in accordance with the guidelines of the Dutch Data Protection Authority. When a retention period expires, personal data will be deleted.

 

Data use
To make a booking, you must provide your contact details. You need to enter the specify contact data (name, address, city, country, phonenumber, email) as well as the data concerning the booking (eg stay period). We also save your booking date and time. Additional information (note to owner) are not mandatory.

The information you provide on our website, including notes, are personally identifiable information and are processed and used by us to ensure the processing of the booking and the provision of the requested service. We also use your data to provide you with information relevant for the booking or during the stay. The personal data collected when the booking is made will be forwarded to the following third parties:
Smoobu GmbH – Smoobu.com is a Software for rental owners
Falckensteinstraße 48
10997 Berlin
Deutschland
Link to Smoobu privacy policy:
https://www.smoobu.com/datenschutz/

We do not share your information with other third parties. A criminal investigation may follow in the event of abuse or criminal statements.

 

Secure Personal Information

We meet the technical and functional requirements for securing your data. The handling of questions is also set up in such a way that only authorized employees have access to the data.

 

The General Data Protection Regulation (GDPR)

The most important rules for handling personal data are set out in the General Data Protection Regulation. There you can also read about your rights that concern your personal data. Your rights If you ask us a question, the processing of your personal data will stop after we have answered your question. You have the right to ask us to view, correct, delete, shield or delete your personal data. More information about these rights can be found on the website of the Dutch Data Protection Authority. Do you think that your privacy is not guaranteed well enough? Then submit a complaint to the Dutch Data Protection Authority.

 

What rights you have over your data

Data subjects can always ask us which personal data is known. There is a right of inspection, right to correction and removal. Deletion is only possible when there is no longer a legal need to keep the data. Data subjects can also exercise the right to restriction of personal data processing, the right to data portability and the right to object. The Guestroom responds to a request to exercise rights within one calendar month. In principle, we provide the requested information free of charge and we cooperate in the exercise of these rights free of charge.

 

Cookies

When you visit our website, we store a temporary cookie to check whether your browser accepts cookies. This cookie does not contain any personal data and is deleted as soon as you close your browser.

 

Embedded content from other websites

Messages on this site may contain embedded (embedded) content (eg videos, images, messages, etc.). Embedded content from other websites behaves exactly the same as if the visitor had visited this other website. These websites may collect data about you, use cookies, embed third-party tracking and monitor your interaction with this embedded content, including the interaction with embedded content if you have an account and are logged in to that website.

 

Google Analytics

We use Google Analytics to keep track of how users use the website. Read the privacy policy of Google for more information, as well as the specific privacy policy Google Analytics. Google uses this information to keep track of how our website is used, to provide us with reports about the website and to provide its advertisers with information about the effectiveness of their campaigns. We have not allowed Google to use the obtained analytics information for other Google services. Anonymous information about how visitors use our site is stored by Google. We use the information to improve our website. The cookies collect anonymous information about the number of site visitors, how they came to the site and which pages they visit. No personal information about your visit is kept by us.

 

Copyright + disclaimer Image rights

The images on our website are designed or purchased by The Guestroom. The intellectual property right and right of use apply to the website.

 

If something goes wrong, what then?

The Guestroom handles data as carefully and securely as possible. However, something can go wrong. Think of incorrectly addressing a letter or email or data that has been lost. In terms of privacy, this is a data breach. Of course it is important that The Guestroom is informed about this as soon as possible in order to be able to take appropriate measures. If a data breach occurs with us, we will inform the person (s) involved as well as the Dutch Data Protection Authority.

 

Contact The Guestroom

If you have any questions regarding the processing of personal data, exercising rights and reporting data leaks, please contact The Guestroom: info@theguestroom.nl.